This policy explains how Orbeez handles information submitted through website forms, email links, and basic site interactions. We collect only the details needed to answer inquiries, improve communication, and support product planning conversations.
When you contact us, we may collect your name, email, phone number, company details, product focus, and message content. Technical logs may include browser type, device information, and approximate usage data used to keep the site stable.
We use submitted information to respond to product questions, route retail or sustainability requests, prepare follow-up notes, and improve the clarity of our website. We do not sell personal information. We may share details with service providers who help operate the site or manage inquiry workflows.
Inquiry records are kept only as long as needed for business communication, legal obligations, and reasonable follow-up. You may request that we update or remove contact information by emailing [email protected].
This website is intended for adults researching products or contacting Orbeez. We do not knowingly collect personal information from children through this site.